J.D. Power's 2008 Credit Card Customer Satisfaction survey results show that American Express was the clear winner. The full survey results show that the Amex card is highest rating across all categories. Amex is the only card to have the highest rating in any category.
Discover card was a solid second place with 4 star ratings across all categories. Several companies had 3 star ratings : National City, Chase, US Bank, Wamu, Citi Cards and Wells Fargo.
Personally I've got cards from Amex, Discover and Citibank. I'm satisfied with all three and I haven't had any problems with them.
October 27, 2008
J.D.Power survey says American Express is highest rating card
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